shipping
SHIPPING POLICIES
we strive to offer you the most comprehensive shipping options at DreamStreetGear, prioritising efficiency of delivery pan-India. we aim to maintain the highest level of responsiveness to you around the clock.
all orders are processed within 5-7 business days. orders are not shipped on Sundays or holidays.
due to extenuating circumstances, if there is a significant delay in the fulfilment period of your order, we will contact you via email or phone.
DAMAGED/LOST GOODS
in case you receive a damaged product, please contact us within 7 days of receival to file a claim. kindly save all packaging materials and damaged goods before filing a claim.
in case your product has been lost, please contact us as soon as possible after the tracking status displays "delivered."
STORE CREDIT
- store credit is provided virtually
- the credit voucher will be attached to your unique customer ID (phone number/email) and cannot be used with another customer ID
- credit vouchers can be redeemed both online as well as in-store
- credit vouchers are valid for 1 year
- credit vouchers cannot be used partially, the entire amount must be used at once
SHIPPING RATES
shipping charges for your order will be calculated and displayed at checkout.
pan India - 5-6 business days.
SHIPMENT CONFIRMATION AND ORDER TRACKING
once your order has been dispatched, tracking information will be provided via a shipping confirmation email sent to the address associated with the order.